At Vela Safari, we are dedicated to protecting your personal data while providing exceptional travel experiences in Tanzania, including Kilimanjaro climbs, Mount Meru treks, wildlife safaris, cultural tours, and Zanzibar holidays. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or book our services.
Vela Safari is a registered tour operator in Tanzania, offering:
✔ Kilimanjaro & Mount Meru Trekking Expeditions
✔ Wildlife Safaris (Serengeti, Ngorongoro, Tarangire, etc.)
✔ Cultural & Day Trips (Maasai village visits, coffee tours, etc.)
✔ Zanzibar Beach Getaways
We may collect and process the following data:
Personal Details (name, email, phone, passport info for bookings)
Payment Information (processed securely via third-party gateways)
Travel Preferences (dietary needs, accommodation choices)
Website Usage Data (cookies, IP address, browsing behavior)
Your information helps us:
✅ Process bookings and payments securely
✅ Communicate trip details, updates, and offers
✅ Improve our website and services
✅ Comply with legal and regulatory requirements
Essential Cookies: Necessary for website functionality (e.g., login sessions).
Analytics Cookies: Help us understand visitor behavior (Google Analytics).
Marketing Cookies: Used for personalized ads (if applicable).
You can disable cookies in your browser settings, but some site features may not work properly.
Our website may include:
Maps (Google Maps)
Videos (YouTube, Vimeo)
Social media widgets (Facebook, Instagram)
These third-party services have their own privacy policies, which we recommend reviewing.
We only share data with trusted partners, including:
Tour Service Providers (guides, hotels, transport companies)
Payment Processors (Stripe, PayPal, bank institutions)
Legal Authorities (if required by Tanzanian law)
We never sell your personal information to third-party marketers.
We retain your data only as long as necessary:
Booking records: 5 years (for legal and financial compliance)
Marketing communications: Until you unsubscribe
Website analytics: 2 years (aggregated, non-identifiable data)
You have the right to:
🔹 Access – Request a copy of your personal data
🔹 Correct – Update inaccurate or incomplete information
🔹 Delete – Ask us to erase your data (where applicable)
🔸 Opt-out – Unsubscribe from marketing emails
To exercise these rights, contact us
You have the right to:
🔹 Access – Request a copy of your personal data
🔹 Correct – Update inaccurate or incomplete information
🔹 Delete – Ask us to erase your data (where applicable)
🔸 Opt-out – Unsubscribe from marketing emails
To exercise these rights, contact us
Since we operate in Tanzania, your data may be:
Processed within Tanzania
Stored on secure cloud servers (possibly outside Tanzania)
Shared with international payment processors
We ensure all transfers comply with data protection laws.
This Privacy Policy was last updated in May 2025. We may revise it periodically, and the latest version will always be posted on our website with its effective date
We are a well-established business, founded in 2018 by Benjamin Kirenga (Managing Director) who worked as a tour guide and before founding the company.
We are locally owned and based in Tanzania and Kenya.
We also operate our own fleet of vehicles and employ our own drivers and guides which makes our prices competitive as it eliminates commission to third parties.
Mwondoko Complex Building, Along Market Street Rd. Moshi Kilimanjaro, Tanzania.